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Cookie Policy

Last updated: April 19, 2025

FastFlowUp Pty Ltd (ABN 14 677 767 458) uses cookies and similar technologies across all its platforms and websites to enhance user experience and collect information about service usage. This Cookie Policy explains what cookies are, how we use them and how you can control them.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They are used to remember preferences, track behavior and improve the overall experience. Cookies can be:

  • Session cookies: Temporary cookies that disappear when you close your browser
  • Persistent cookies: Cookies that remain on your device until they expire or are manually deleted
  • First-party cookies: Set by FastFlowUp directly
  • Third-party cookies: Set by external services we use (analytics, advertising)

How We Use Cookies

FastFlowUp uses cookies for the following purposes:

  • Essential cookies: Required for core platform functionality such as authentication, security and session management. These cannot be disabled.
  • Preference cookies: Remember your settings such as language, timezone and display preferences across our platforms including Flowy and our marketing sites.
  • Analytics cookies: Help us understand how visitors use our platforms so we can improve performance and user experience. We use Google Analytics and similar tools.
  • Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness. These may be set by third-party advertising partners.

Cookies Across Our Products

Different FastFlowUp products may use cookies specific to their functionality:

  • Flowy: Learning progress tracking, AI scoring session management, test simulation state
  • FastFlowUp websites: Consent preferences, authentication tokens, analytics
  • Client portals: Project dashboard access, communication preferences

Third-Party Cookies

We may use third-party services that place cookies on your device. These include:

  • Google Analytics (usage analytics)
  • Google Tag Manager (tag management)
  • Stripe (payment processing)
  • Meta Pixel (advertising measurement)

These cookies are governed by the privacy policies of their respective providers. We encourage you to review those policies.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block all cookies or third-party cookies only
  • Set preferences for specific websites
  • Receive notifications when cookies are set

Please note that disabling certain cookies may affect the functionality of our platforms. Essential cookies are required for core services to function properly.

Our websites also provide a cookie consent banner that allows you to accept or customize cookie preferences when you first visit.

Changes to This Policy

We may update this Cookie Policy as our services evolve or as regulatory requirements change. The "Last updated" date at the top reflects the most recent revision.

Contact

For questions about our use of cookies, contact us at [email protected].

FastFlowUp Pty Ltd | ABN 14 677 767 458 | ACN 677 767 458 | FastFlowUp Technologies Ltd. | C-196991/2024 | TRAD/DNCC/012508/2024

PO Box 7131, Point Cook, VIC 3030, Australia | Plot No. 45, Level 12, Road No. 04/11, Banani, Dhaka-1213, Bangladesh | House 61, Flat A5, Road 25, Block A, Banani, Dhaka-1213, Bangladesh

For legal inquiries: [email protected]